Information We Collect
We may collect information that you provide directly to us, including your name, email address, telephone number, account information, appointment details, and communications with our team. We may also collect limited technical information when you use the website, such as browser type, device information, IP address, pages visited, and general usage activity. The specific information collected depends on how you interact with our website and services.
How We Use Information
We may use information to create and manage accounts, schedule and administer appointments, communicate service updates, respond to inquiries, and provide requested website features. Information may also be used to maintain website security, prevent fraud or misuse, improve our services, analyze website performance, and comply with applicable legal obligations.
How Information May Be Shared
We may share information with trusted service providers that support website hosting, email delivery, appointment administration, security, analytics, cloud storage, and other operational functions. Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect the rights and safety of users or the clinic, investigate misuse, or support a business transaction. Service providers are expected to use information only for the services they perform on our behalf.
Data Security & Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. Information is retained only for as long as reasonably necessary for the purposes described in this policy, to provide services, resolve disputes, maintain business records, and satisfy legal or regulatory obligations. No method of electronic transmission or storage can be guaranteed to be completely secure.
SMS Communications & Choices
RevitaGlow offers two separate optional SMS categories. Service messages include account verification (OTP), appointment confirmations, reminders, scheduling updates, and customer-service communications. Marketing messages include offers, discounts, and other promotional content. You may choose either category, both categories, or neither. SMS consent is separate from accepting the Privacy Policy and Terms of Service, and consent is not a condition of purchase or service. Message frequency: up to 10 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is collected through the website registration, Google registration, profile-completion, or appointment-booking forms. We record the selected category, date and time, and source of the consent. Phone numbers and SMS consent information are not shared with third parties or affiliates for their marketing purposes.
Questions About Your Privacy?
Contact our team if you have questions about this Privacy Policy, our information practices, or a request concerning your personal information.